If not, you may need to set up remote access in the Plex Server settings, or reconfigure it to be on the same subnet. Or it could be that QNAP support is the best way to go (not for Sonos playback, but on how to adjust permissions).Ī reboot of the NAS, Sonos and your router may also help.Ī final thought - is your Plex server/QNAP on the same subnet as Sonos? It should be, I believe. Go to the server, click on More Actions (three-dot) Manage Server Clean Bundles 5. Click the Actions (three-dot) of the relevant library Manage Library Empty Trash 4. Click the Actions (three-dot) of the relevant library Scan Library Files to detect changes 3. I changed the permissions and Plex worked on Sonos.Īs it could be a Plex configuration issue, though I can’t think of any relevant settings myself. Move all the media files out of the library source folder 2. I knew that Sonos needs rw permissions over SMB, and guessed that Plex might as well (at least when serving to Sonos). Plex should bypass this for Sonos, and I believe I only needed to allow permissions for both because I also use the Sonos Music Library pointing to the same path as Plex, so I have 2 ways of accessing the same folder (not needed for the average user but for facilitating technical support). However, Plex transcoding is really a CPU intensive process. In such situations, the Plex's built-in transcoders will convert your MKV file to a compatible format while streaming media to a client device. You are correct about Sonos not needing permissions - this is why I edited my earlier post. I had been trying to deal with an issue with the media folder not showing up and. Your MKV files are TV shows or series, which will not show in Plex library if you haven't renamed them correctly. ![]() If the Plex software is included on your QNAP device, then it’s likely QNAP will be able to assist - but it would also be more likely that you don’t need to adjust any permissions at all. All I can say is I had a similar problem, and that was what fixed it. Your system is different as you are using QNAP - I can’t assist you with that. ![]() Hi can’t say for sure what you’ll need to do as my NAS is a Pi running Linux and I just used the CHMOD 664 command to alter file/folder permissions for the user that the Plex service utilises.
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